Contact Us
Need help with an order, sizing, personalization, or a product?
Our customer care team is here to help. Please email us directly at service@puptailor.com.
For order-related questions, please include your order number and any relevant photos so we can assist you faster.
We usually reply within 1–2 business days.
Who operates PupTailor?
PupTailor is operated by Xi'an Chenhe Shengbang Technology Co., Ltd.
Registered address: Room 1101-1, Block A, Greenland Center, Building 6, No. 9 Jinye Road, High-tech Zone, Xi'an, Shaanxi, China
Email: service@puptailor.com. Customer support is provided by email.
This registered address does not accept product returns. Please contact us before returning an item. After your return is approved, we will provide the appropriate return address and instructions.